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Inclusive health communication
CAMH Clear & Inclusive Writing Guide
Co-wrote a co-produced resource shaped with more than 70 contributors across CAMH.
PDF · 2.7 MBPatient advocate · Writer · Speaker · Communications partner
Bringing lived experience into the places where change is shaped.
Emily works with health care organizations, researchers and educators to translate lived experience into more inclusive communication, meaningful co-design and practical systems change.
Selected organizations
CAMHUniversity of Toronto Department of Family and Community Medicine (DFCM)Healthcare Excellence CanadaUHN01
About
Experience can change how a system communicates—and who it includes.
Emily's experience navigating complex chronic illness changed how she thinks about communication. In health care, language shapes trust, access, outcomes and how people experience care.
Today, she combines lived experience with more than 15 years in communications and strategy, contributing patient insight to health care education, research, digital health and engagement.
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Selected work & impact
From lived insight to useful, real-world change.
A selection of work across inclusive communication, digital literacy, patient partnership and health care education.
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Digital literacy program
DOORS Canada
Course developer at CAMH for the Canadian adaptation of a digital literacy program for people living with serious mental illness, originally developed through Harvard-affiliated digital psychiatry work.
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Transparent communication
OpenNotes
Contributing lived-experience insight to an international movement for transparent communication and patient access to clinical notes, including testimonial and education work at CAMH.
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Health-system contribution
Patient partnership &co-design
Bringing practical patient insight to health care education, engagement and digital health initiatives with system partners.
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Areas of work
Where lived experience meets action.
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Patient partnership &co-design
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Inclusive health communication
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Health care education
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Speaking & public engagement
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Writing & research
Ideas that move between lived experience, research and public conversation.
Emily writes about the language of care, chronic illness, patient partnership and the systems that influence whose knowledge counts.
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Speaking
Grounded, candid conversations that make room for change.
Emily speaks with health care teams, researchers, educators and public audiences about lived experience, inclusive communication and meaningful patient partnership.
Invite Emily to speakSelected contexts
- CAMH
- University of Toronto Temerty Faculty of Medicine
- UHN Research Summit
- Where's the Patient's Voice in Health Professional Education 20 years on?
Have a project in mind?
Build something more inclusive, practical and grounded in real experience.
If you're working in health care research, education or communication, let's talk about where Emily's perspective could help.
Let's chat